The EEA conduct in New Zealand in association with Safety Wise Solutions (SWS) Lead Incident Investigator course and offer 'In-house' Training using the Incident Cause Analysis Method (ICAM) method

The course is presented by Safety Wise Solutions (SWS) who are the license holder for the ICAM training in Australasia. The company principal developed ICAM at BHP Billiton based on Professor James Reason research into human factors safety. High quality HSE investigations that consistently identify factors to prevent re-occurrence are vitally important to the sustainability of any organisation and to maintaining employee, customer and shareholder confidence.


ICAM is an industrial HSE initiative that draws on the work of the eminent organisational psychologist and human error expert Professor James Reason. ICAM provides a highly practical and structured method in which to conduct systemic HSE investigations.

Course covers:

  • An introduction to systemic investigations
  • An introduction to understanding human error in the context of organisational systems.
  • Data gathering methods including witness interviewing
  • Data organisation methodologies (timeline and fault tree processes)
  • Data analysis using the ICAM model
  • Development of corrective and preventative measures
  • Practical application of incident investigation tools in case studies

To date, ICAM has been used in the investigation of incidents in the transport, resource, manufacturing, retail, construction, energy and medical sectors. Its successful use in a number of different countries (including Australia, Canada, USA, Chile, Indonesia, Pakistan, India, Papua New Guinea, Peru, South Africa, Mongolia, China, Armenia, etc.), work domains and cultural settings, indicates that it migrates readily as an investigation tool to a range of national and industrial contexts.

  • ICAM Lead Incident Investigator Course - 2 Days Overview


Register your 'Expression of Interest' by emailing;

Subject: Incident Cause Analysis Method (ICAM) Training - interest

or view the Upcoming EEA Events page.

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